Thanks to Callbell Shop, your potential customers will have the possibility to insert the products of your catalog in the cart and place orders directly on WhatsApp. Just share the link or QR code that will send your customers back to the catalog to make them place an order, adding the products of interest to the cart.
The interested customer just needs to send the pre-filled message with the data of his order directly on WhatsApp, so you can simply view your orders by consulting your WhatsApp messages. In the event that a customer inserts products in the cart, but does not complete the order by sending a WhatsApp message, you can still consult the orders on the "Orders" screen.
All information regarding orders is available on this screen, namely:
- Customer's name
- Additional info
- Products ordered
Additionally, you can tag the order as "New", "Delivered" or "Canceled".