Once the process of configuring your line on the WhatsApp Business API is finished, you can ask WhatsApp to verify your Business which allows you to show your customers the company name (instead of the number) accompanied by the green business verified check on the right.
To proceed with the request for verification of your account you have to be a Callbell customer with an operational WhatsApp Business API line associated with a verified Meta Business Manager.
To proceed with the request for verification of your business you have to:
- Log in to your Meta Business Manager.
- Select the phone number for which you want to request the verification badge.
- Go to Profile.
- Locate the "Official business account" option and click "Submit request".
- Fill out the Meta verification form.
Important Information:
To be eligible for verification, your business must have at least 5 published press articles about your company. Meta reviews all requests, and approval is not guaranteed.
Do not include:
- Your website
- Your facebook or instagram page
- Self-published, paid or promotional content
⚠️The WhatsApp green tick verification is different from WhatsApp's API approval and access. A company may be approved to use WhatsApp's API, but declined for the green tick. Callbell cannot guarantee that the request will be successful: approval is rarely and exclusively granted by WhatsApp.
⚠️ If you are a Callbell customer, have a WhatsApp Business API account, and do not see your phone number in your Meta Business Manager, you can fill out this form, and we will do our best to help you.