No, it is not necessary to install the Callbell widget on your website to use the chat module. The chat platform can in fact be used to manage chats coming from WhatsApp and from a Facebook page independently of Callbell's chat widget.
Articles in this section
- Mobile & Desktop Application
- What is meant by BIC (Business Initiated Conversation) and UIC (User initiated Conversation)?
- Is there a Callbell integration for Zapier?
- Does Callbell provide an API?
- How to enable Two-Factor Authentication?
- Why is it important to verify my Facebook Business Manager account?
- Does Callbell have a Dark Mode version?
- Is it possible to connect more than one WhatsApp number or more than one Facebook page to the same Callbell account?
- Is it mandatory to install the widget on your website to use the chat module?
- How to cancel my Callbell account?