No, it is not necessary to install the Callbell widget on your website to use the chat module. The chat platform can in fact be used to manage chats coming from WhatsApp and from a Facebook page independently of Callbell's chat widget.
Articles in this section
- How to integrate WhatsApp to Callbell (through WhatsApp Web)?
- How to add team members to Callbell?
- WhatsApp Web integration: practical tips
- How does chat sorting in Callbell work?
- Is it mandatory to install the widget on your website to use the chat module?
- How does the Callbell mobile app work?
- Automatic assignment (round robin) in Callbell
- How can I integrate WhatsApp Business with Callbell (through Twilio)?
- Is it possible to connect more than one WhatsApp number or more than one Facebook page to the same Callbell account?
- Create message templates / quick replies