Chat management module
Callbell's Chat management plan costs € 14 / month per agent.
The Plus plan (includes advanced statistics and the access to our API) plan costs € 18 / month per agent.
The administrator account counts as an agent and the minimum plan starts from 3 agents.
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Messaging channels integrated into the account
Facebook Messenger
The integration with the 1st page of Facebook Messenger has no additional costs.
Telegram
The integration with the 1st Telegram bot has no additional costs.
Instagram Direct
The integration with the 1st page of Instagram Direct costs €20 / month
WhatsApp Business
The WhatsApp integration costs € 50 / month* each 10 agents active in the account.
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Multi-account/multi-page pricing
If you want to connect multiple WhatsApp numbers, multiple Facebook pages, multiple Instagram pages, or multiple Telegram accounts to Callbell, the cost is €20 / month extra per added channel.
WhatsApp Broadcast / Campaign Module
The cost associated with the WhatsApp broadcast / campaign module is €0.02 per each contact reached through the campaign.
Advanced Bot Builder Module for Messaging
The advanced bot builder module for messaging, a more advanced tool for building bots on messaging platforms, has a cost of €59 / month.
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You can choose to pay a Callbell subscription:
- every quarter
- every semester (5% discount)
- every year (15% discount).
We do not offer monthly renewal plans.
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*NB: In case of WhatsApp integration via Business API, the cost for integrating with WhatsApp API will cover the service for sending and receiving messages up to a maximum budget of € 50/month or $54/month for every 10 active agents. It is a value that, in most cases, manages to fully cover this direct cost which is invoiced directly by the Meta (WhatsApp via Gupshup) to Callbell (on average, the cost covers 2000 monthly conversations).
In the event that the volume of messages in your account exceeds this cost, the difference will be invoiced at the beginning of the following calendar month (any invoices for excess consumption will be available in the Billing section of your Callbell account). Find out in this article how the Meta (WhatsApp) pricing model works, in the event that the number of conversations managed by your company exceeds the prepaid budget to Callbell.
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Before purchasing a Callbell license, please make sure you have read our cancellation policy and refund policy.