Chat management module
Callbell's Chat management plan costs € 14 / month per agent.
The Plus plan (includes advanced statistics and the access to our API) plan costs € 18 / month per agent.
The administrator account counts as an agent and the minimum plan starts from 3 agents.
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Messaging channels integrated into the account
Facebook Messenger
The Facebook Messenger integration has no additional costs.
Telegram
The Telegram integration has no additional costs.
Instagram Direct
The Instagram Direct integration costs € 20 / month
WhatsApp Business
The WhatsApp Business integration costs € 50 / month* each 10 agents active in the account.
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You can choose to pay a Callbell subscription:
- every quarter
- every semester (5% discount)
- every year (15% discount).
We do not offer monthly renewal plans.
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*NB: Starting from February 2023, with Meta's transition to pricing based on the number of conversations, the cost for integrating with WhatsApp will cover the service for sending and receiving messages up to a maximum budget of € 50/month for every 10 active agents. It is a value that, in most cases, manages to fully cover this direct cost which is invoiced directly by the WhatsApp BSP (Gupshup) to Callbell (on average, the cost covers 2000 monthly conversations).
In the event that the volume of messages in your account exceeds this cost, the difference will be invoiced at the beginning of the following calendar month (any invoices for excess consumption will be available in the Billing section of your Callbell account).
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Before purchasing a Callbell license, please make sure you have read our cancellation policy and refund policy.